ERP- Pre and Post Implementation Support

Implementing an ERP system is one of the more disruptive projects a business will undertake, and its success depends as much on the finance, controls and process work done around it as on the software itself. Pre and post implementation support covers readiness assessment, requirement definition and control design before go-live, and data validation, user adoption review and process optimisation after go-live. This matters to organisations of any size adopting or upgrading an ERP, since the gap between what an implementation vendor delivers and what the business actually needs is where most ERP disappointments originate.

Why This Matters

ERP implementations that go live without adequate pre-implementation planning often carry forward the very inefficiencies and control gaps they were meant to fix, simply automated instead of manual. Equally, a technically successful go-live can still fail in practice if data migrated incorrectly, users were not adequately trained, or reports do not reconcile to the previous system. Independent oversight through both phases helps ensure the ERP investment actually delivers accurate financial data, reliable controls and reports that management can trust, rather than a new system that requires as much manual correction as the old one.

How We Help

Readiness Assessment and Requirement Gathering

Before implementation begins, we assess organisational readiness, document business and reporting requirements across finance, operations and compliance functions, and help translate these into clear specifications that the implementation team can build against, reducing costly rework later.

Control Design Before Go-Live

We work with management to design approval hierarchies, segregation of duties, and system-based controls appropriate to the organisation's size and risk profile, so that the ERP is configured with the right checks built in from day one rather than added as an afterthought.

Data Migration Validation

We review migrated master data and opening balances against source systems to identify mismatches, duplicates or mapping errors before they get embedded into the new system, since data issues discovered post go-live are significantly harder and costlier to correct.

Post Go-Live Review and Optimisation

After go-live, we review actual system usage, reconcile outputs against expectations, gather user feedback on adoption challenges, and recommend configuration or process refinements so that the ERP settles into a stable, accurate and genuinely useful state rather than being left in an unresolved transitional condition.

Who Needs This

• Businesses implementing an ERP system for the first time
• Companies migrating from one ERP platform to another
• Groups where finance and compliance teams were not adequately consulted during implementation planning
• Organisations facing reconciliation or reporting issues shortly after a recent go-live

Our Approach

We act as an independent advisor alongside the implementation vendor, representing the interests of finance, controls and management rather than the technical delivery timeline alone. Our involvement is structured to continue meaningfully after go-live, since the real test of an ERP implementation is how it performs once the project team has moved on.

Get in Touch

To discuss how we can support you with ERP pre and post implementation support, write to us at info@agarwalurs.com.